All product purchases including parts and services should be made pursuant to written quotes provided by Lambda Scientific Systems, Inc., and shall be governed by the terms and conditions of Lambda Scientific Systems, Inc. as outlined hereafter. By placing an order with Lambda Scientific Systems, Inc., buyer acknowledges and accepts the terms and conditions of Lambda Scientific Systems, Inc. Unless otherwise agreed by Lambda Scientific Systems, Inc. in writing, the terms and conditions of Lambda Scientific Systems, Inc. shall govern in the event of any conflict between the terms and conditions of Lambda Scientific Systems, Inc. and the terms and conditions of buyer. Lambda Scientific Systems, Inc. does not sell to individuals as our products are not designed for personal use outside institution or company laboratories. Products sold by Lambda Scientific Systems, Inc. are primarily used for indoor education at academic institutions; they are not recommended for use in medical applications, industrial production processes, or outdoor activities.
Products are quoted excluding transportation charges, shipping insurance, local sales taxes if applicable, customs duty charges (for international orders), or any other charges related to the products or services purchased. For domestic orders, Lambda Scientific Systems, Inc. only collects sales taxes from customers located in the state of Florida who are not exempt from Florida sales tax, as Lambda Scientific Systems, Inc. is not liable for sales tax related matters in any state other than Florida; for international orders, buyer is responsible for the customs clearance of the goods in the destination country with related import duty and VAT charges if applicable.
Delivery schedule of out-of-stock products is estimated to the best of our knowledge at the time when products are inquired, and such schedule is subject to change pending supply of parts, schedule of production, and other related factors. Unless otherwise agreed by Lambda Scientific Systems, Inc. at the time when products are ordered, Lambda Scientific Systems, Inc. shall not be penalized in the event that products or services are delivered behind the original delivery schedule.
Lambda Scientific Systems, Inc. offers net thirty (30) payment terms to academic institutions and government agencies in the US only. For all other buyers (domestic and international), full payment must be received before products are shipped. Lambda Scientific Systems, Inc. accepts company checks drawn in US dollars (USD) on US banks or ACH payment from customers in US and Canada only, payment from other international customers should be made in USD through telegraphic transfer (T/T).
Products sold by Lambda Scientific Systems, Inc. are warranted to be free from defects in materials and workmanship for one (1) year from the original date of shipment. This warranty policy does not cover any products that have been repaired or altered by any party other than Lambda Scientific Systems, Inc. or any products that have been subject to abuse, misuse, neglect, accident, improper installation or storage, or improper application other than education under institution laboratory conditions. Consumable items such as bulbs are not covered under warranty. Any missing or damaged items when delivered must be reported to us within thirty (30) days from the date of delivery for free supplement or exchange, as otherwise buyer would have to purchase any missing items or cover the repair cost of damaged items.
Product returns for warranty inspection must be pre-approved by Lambda Scientific Systems, Inc. before being returned to our facility in Miami of Florida, USA, and they must be returned in original shipping cartons or crates with internal items packed by original shipping materials to prevent damage during shipment. Buyer is responsible for the shipping cost of product returns. If returned products are determined by Lambda Scientific Systems, Inc. after inspection to fall within the scope of our warranty policy, free repair services (parts and labor) will be provided by Lambda Scientific Systems, Inc. and repaired products will be shipped back free of charge; otherwise, they will be treated as out-of-warranty products with repair cost (parts, labor, and shipping) proposed and payment agreed upon before repair services are rendered.